The fine print on how we work with you.
If you engage with us, we may collect, store and use the following kinds of personal information about you through the methods of contact you chose to use at the point of engagement:
More information can be found in the 'Using Your Personal Information' and 'Disclosing Your Personal Information' sections.
From time to time we obtain information from outside sources to help us carry out our business functions.
This information, which often contains personal data, may include:
If you wish to register on our Platform you will need to provide us with the following information, which we may also collect from third-parties:
We may also collect and retain:
If you provide information about other people, for example if you represent a borrower and you provide information about directors, partners, members, shareholders or beneficial owners other than yourself or you have the authority to enter a bid on our Platform on their behalf, then you confirm:
We may use your personal information to:
We will not, without your express consent, provide your personal information to any third-parties for the purpose of direct marketing.
We will share information with our banking service providers, only to the extent necessary for the purposes of processing and reconciling payments you make or receive via our Platform, refunding such payments and dealing with complaints and queries relating to such payments and refunds.
In addition, we may disclose your personal information:
We may disclose your personal data to other registered members on our Platform, including:
We may provide personal data to third-parties, including:
Third-parties who process your personal data on our behalf are permitted to process your personal data in accordance with our instructions and we will take steps to ensure that the transfer and any on-going processing by those third-parties is carried out securely and in accordance with applicable privacy laws.
From time to time we undertake credit reference checks against borrowers and lenders (and against directors, partners, members, shareholders and beneficial owners of borrowers and lenders), guarantors and Agents:
When CRAs receive a search request from Invest & Fund they may:
We may give details of all loans taken through our Platform and how they are managed to the CRAs. If you borrow and do not repay in full and on time, the CRAs will record the outstanding debt and, in some cases, the length of time that the debt remains outstanding. Other organisations may see these updates and this affect your ability to obtain credit in the future.
Any records shared with CRAs may remain on file for up to six years after your account is closed, whether any outstanding sums have been settled by you or following a default.
You can contact the CRAs currently operating in the UK. The information they hold may not be the same so you may consider contacting them all. They will charge you a small statutory fee. They are:
We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
We will store all the personal information you provide on secure (password and firewall-protected) servers.
All electronic transactions entered into via our Platform will be protected by encryption technology.
You acknowledge that the transmission of information over the internet is inherently insecure and that we cannot guarantee the security of data sent over the internet.
You are responsible for keeping your password and other login details confidential. We will not ask you for your password, except when you log in to the website.
You may at any time:
We will keep your personal information for as long as you are a customer of Invest & Fund.
After you stop being a customer, we may keep your data for up to 5 years for one or more of these reasons:
We may keep your data for longer than 5 years if we cannot delete it for legal, regulatory or technical reasons. We may also keep it for research or statistical purposes. If we do, we will make sure that your privacy is protected and only use it for those purposes.
In the case of a personal data breach, Invest & Fund shall without undue delay and, where feasible, not later than 72 hours after having become aware of it, notify the personal data breach to the Information Commissioner’s Officer (“ICO”), unless the personal data breach is unlikely to result in a risk to the rights and freedoms of natural persons. Where the notification to the ICO is not made within 72 hours, it shall be accompanied by reasons for the delay.
Our Platform contains links to other websites. We are not responsible for the privacy policies or practices of third-party websites.
Please let us know if the personal information which we hold about you needs to be corrected or updated, or update your personal details using your Invest & Fund online account.
The data controller responsible in respect of the information collected on our Platform is Invest and Fund Limited. We are registered with the Information Commissioner’s Office, registration number ZA014196. The Invest & Fund Data Privacy Manager can be contacted via email here.
A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
Cookies can be used by web servers to identity and track users as they navigate different pages on a website and identify users returning to a website.
Cookies may be either "session" or "persistent" cookies.
The website also uses third-party cookies (Please click here for further information).
We use both session cookies and persistent cookies on the website.
We may send to you the following cookies:
Overall, these cookies allow us to:
When you use our website, you may also be sent third-party cookies.
Our advertisers and/or service providers may send you cookies. They may use the information they obtain from your use of their cookies to:
Cookies do not contain any information that personally identifies you, however, personal information that we store about you may be linked, by us, to the information stored in and obtained from cookies.
Most browsers allow you to refuse to accept cookies. For example:
Blocking all cookies will, however, have a negative impact upon the usability of many websites.
If you block cookies, you will not be able to use all the features on our website.
You can also delete cookies already stored on your computer. For example:
Again, doing this may have a negative impact on the usability of many websites.
The Interactive Advertising Bureau is an industry body that has produced a series of web pages which explain how cookies work and how they can be managed. They can be located here.
Our website is owned and operated by Invest & Fund.
If you have any questions about our cookies or this Cookies Policy, please contact us:
Complaints should be directed to email@example.com.
We have a written complaints procedure, and you can request a copy of this at any time by contacting us here.
The Financial Ombudsman Service
London E14 9SR
You can call the Financial Ombudsman Service on:
from 8:00 to 20:00 Monday to Friday, and from 09:00 to 13:00 on Saturdays.
You agree to provide us with information requested during the application process and comply with all our identification and anti-money laundering requirements to enable us to comply with all applicable laws, regulations, rules and regulatory guidance. We may require you to send us copies of relevant passports or other documentation sufficient to verify your identity. As a part of the application process, you must register with us the details of a bank account or building society account based in the United Kingdom and opened in your name. If at some future date you wish to change Your Nominated Bank Account, you may need to be re-identified for anti-money laundering purposes.
Invest & Fund matches Lenders who want a better return on their money with Borrowers who require a loan to fund a property development project. As with all Peer-to-Peer Lenders, the biggest risk posed to Lenders is if a Borrower does not repay their loan. Payments are not guaranteed if a Borrower defaults and so Lenders' capital is at risk.
The main risk for Lenders is if the Borrowers do not repay the loan to the Lenders within the agreed time frame. If the Borrower does not repay the loan, the legal charge over the property can be exercised to settle the outstanding repayments. However, you should be aware that payments are not guaranteed if a Borrower defaults and for that reason, Lenders’ capital is at risk.
To view our current default rate, please click here.
I&F segregates client funds and holds security in the name of a Security Trustee:
Invest & Fund has prepared a Wind-Up plan which has been submitted to and reviewed by the FCA. This sets out the actions that it would take if the decision was taken to wind-down the business, to ensure that Lenders would be protected and that existing loans would continue to be managed effectively. The fully costed plan sets out how I&F would:
Invest & Fund Limited is authorised and regulated by the Financial Conduct Authority (FRN: 711378). Peer-to-peer lending is not covered by the Financial Services Compensation Scheme (FSCS) and so if you suffer a loss, you cannot apply to the FSCS for compensation.
If you have a complaint you may be able to refer it to the Financial Ombudsman Service. Please see our Complaints Procedure for further details.
One of Invest & Fund’s core values is transparency, and we strive to make all relevant information readily available to enable Lenders to make an informed decision. No lending opportunities will be made available on the Invest & Fund website until they have passed the Credit Assessment Group review process.
Invest & Fund will provide you with certain factual information about the Borrower, to help the Lender reach an informed decision as to whether to participate in a particular loan opportunity. This will include information about the Borrower’s background, the nature of the request, a description of the asset, the Borrower’s financial performance to date, management analysis, the legal position relating to security for the loan and a review of these key risks and relevant mitigating factors:
Please remember that Invest & Fund do not provide investment advice and if you have any questions about the suitability of a particular loan opportunity to you, please contact your Independent Financial Advisor.
Concentration risk is the probability of loss arising from a large exposure to a particular risk, for example an individual loan. Diversification is a risk management technique of mixing different loans in a portfolio, to reduce the concentration risk.
For that reason, you should consider spreading your exposure to risk by lending to more than one Borrower. If a loan is not available for funding in the Lending Marketplace at any particular time, you can check the Resale Marketplace for opportunities to trade loans for previously-funded applications with other Lenders on our site.
I&F undertakes its own detailed due diligence on potential Borrowers and their projects as well as seeking reports from professionals such as valuers, solicitors and surveyors, as appropriate. All of the loans are reviewed by Credit Assessment Group (CAG) who, between its members, have over 100 years’ specific credit experience. CAG considers whether loans meet our credit standards and only then will they allow a loan be able to be drawn down if it is successfully funded. Invest & Fund always ensures that there is Borrower equity in any loan proposition, and there are legally enforceable guarantees in place.
Property development loans are released in drawdown tranches against the measured progress of the development. Every drawdown request is reviewed by our Credit Assessment Group who considers the credit quality and must provide its sign-off otherwise the drawdown will not be allowed to progress. Although it has not happened to date there is also the possibility that the drawdown will not have attracted sufficient interest by the end of the auction, and so cannot progress. Either scenario may mean that the Borrower has to put in more of its own funds, restructure the drawdown or even seek refinance elsewhere. Any Lenders who have bid on a loan which has been refused or underfunded prior to drawdown will have their monies refunded. Lenders who are already invested in earlier drawdowns of the same scheme will have the benefit of the value of the security and guarantees if the scheme fails to progress. However, you should be aware that payments are not guaranteed and for that reason, Lenders' capital is at risk.
Each application is closely scrutinised and numerous aspects are looked at both in isolation and in conjunction with each other. There are times where a negative aspect on its own might not be enough to merit a decline but combined with other aspects it may well be. Equally, that same negative aspect could stop us from wanting to review further information.
There are three key stages in the loan risk assessment process:
Loan risk is assessed by focusing on 1) the Property, 2) the Borrower and 3) the Security. The following list highlights some key considerations:
As part of the assessment of a particular borrower, a wide range of factors will be evaluated, which include:
All in all, there are a myriad of factors that can affect our lending decisions and it all depends on their individual weighting. The appetite and safety of our Lenders is paramount and whilst I&F will do its best to assist a Borrower with their project, if we do not feel that it is something that our Lenders would wish to see, it will be declined.
For those applications which meet our standards a credit summary is drafted by the Internal Credit team and approved by CAG. It is published on the platform when a loan is made available. It provides an evaluation of the skills, experience and creditworthiness of the borrower, as well as an assessment of the overall project and proposal.